Legal
Privacy Policy
Last updated: Draft — pending final legal review
This Privacy Policy explains how Sunny Chadha and Century 21 Coastal Realty Ltd. ("we", "us") collect, use, and disclose personal information you provide through this website, in accordance with applicable Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL).
Information We Collect
When you submit a contact form, showing request, or newsletter sign-up on this site, we collect the information you provide — typically your name, email address, phone number, and any message details.
How We Use Your Information
We use the information you provide to respond to your inquiries, schedule showings, and, where you have consented, to contact you by call, email, and text regarding real estate services. Your information may be stored in our customer relationship management (CRM) system, Follow Up Boss.
Consent & Opting Out
By submitting a form on this site with the consent checkbox selected, you agree to be contacted by Century 21 Canada and Sunny Chadha via call, email, and text for real estate services. You may opt out at any time by replying "stop" to any text message, replying "help" for assistance, or by clicking the unsubscribe link included in our emails. Message and data rates may apply, and message frequency may vary.
Sharing of Information
We do not sell your personal information. It may be shared with Century 21 Coastal Realty Ltd. and service providers who support our business operations (such as our CRM provider), solely for the purposes described in this policy.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us using the details on our Contact page.
Contact Us
Questions about this policy can be directed to Sunny Chadha at sunny.chadha@century21.ca or (604) 555-1234.