Privacy Policy

Information We Collect

When you submit a form, call, text, or email us through this website, we may collect:

• Name, phone number, email address
• Property preferences (buying, selling, financing needs)
• Messages you send us
• Basic browsing data (pages visited, device/browser type) via standard analytics tools

How We Use Your Information

We use your information only to:

• Respond to your inquiry and provide real estate services
• Follow up on listings, showings, or financing questions you've raised
• Send you relevant property updates or market information, if you've opted in
• Improve this website and our services

We Do Not Sell or Share Your Data for Marketing

We do not sell, rent, or share your personal information with third parties for their own promotional or marketing purposes. Your information is used solely by Sunny Chadha and Century 21 Canada to provide the real estate services you've requested.

We may share your information with:

• Service providers who help us operate (e.g., our CRM platform, Follow Up Boss) — solely to deliver our services to you, under confidentiality obligations
• Century 21 Canada, as required for brokerage compliance
• Legal or regulatory authorities, if required by law

Communication Preferences (SMS/Email/Call)

By submitting a form on this site, you agree to be contacted by Century 21 Canada and Sunny Chadha via call, email, and text for real estate services. You can opt out at any time:

• Reply STOP to any text message to opt out
• Reply HELP for assistance
• Click the unsubscribe link in any email
• Message and data rates may apply. Message frequency may vary.

SMS/Text Messaging Terms

1. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
2. You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance, or you can get help directly at sunny.chadha@century21.ca.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy: https://sunnychadha.com/privacy-policy

Your Rights

Under Canadian privacy law (PIPEDA), you have the right to access, correct, or request deletion of your personal information. To do so, contact us at sunny.chadha@century21.ca or (604) 599-4888.

Cookies & Analytics

This site may use cookies or similar technologies to understand site usage and improve user experience. You can disable cookies in your browser settings.

Contact Us

Questions about this policy? Contact:
Sunny Chadha
REALTOR® | Century 21 Canada
sunny.chadha@century21.ca
(604) 599-4888

Changes to This Policy

We may update this policy from time to time. The "Last updated" date above reflects the most recent revision.